Delete your Relo account

You can delete your Relo account at any time. Once deleted, the data associated with your account is removed from our servers and cannot be recovered.

Delete in the app (fastest)

Open Relo and go to Settings → Privacy → Delete Account.
After you confirm, your account and the data on our servers are deleted immediately.
Your contacts and other data live on your phone by default and are removed when you uninstall the app. To keep a copy, export it first from Settings → Privacy.

What gets deleted

Your account and sign-in data (your Clerk account, including information linked through Google, Apple or LINE sign-in)
Your cloud backup (Plus)
Subscription entitlements, gift-code redemptions, and your subscriber record at RevenueCat
Push notification device tokens
Support tickets, replies and attached screenshots

What is kept, and exceptions

Relo keeps none of your data, except where the law requires us to retain it.
Payment and purchase records are held by Apple App Store or Google Play under their own policies; Relo cannot delete them.
Deleting your account does not cancel your subscription. Cancel it in the App Store or Google Play first to avoid further charges.

Don't have the app? Request deletion here

Enter the email address you use to sign in to Relo. After verifying the account, we will complete the deletion within 30 days. We may email that address to confirm the request.

Read the Privacy Policy